About XBS Office Solutions
XBS is locally owned by Joshua and Amanda Hope.
XBS acquired R & L Office Solutions, An Authorized Xerox Agency, in Elizabethtown KY. Since the acquisition, XBS has grown to partner with multiple technology partners servicing over half of the Commonwealth of KY.
XBS has received awards from Xerox Corporation for Presidents Clubs in 2006, 2007, 2010, 2014, 2016 for overachieving in sales and great local customer service! In 2017 XBS earned their MPS certified accreditation for superior MPS service offerings!
Mission Statement
To successfully market and support document and office solutions with local superior service and customer service. Bringing value to our customers and customer service is paramount to our long-term success!
We at XBS dedicate ourselves to the following principles of conduct:
- Act with integrity
- Be accountable
- Serve our customers with consideration
- Improve continuously and take initiative
- Foster partnership and cooperation
- Value the individual and their abilities
XBS is a locally owned company with 5 locations servicing half of the Commonwealth of KY with 20 years of experience. Many of our clients have offices throughout the country, many are large firms just in our local area and others are small to midsize organizations. No matter what size your organization, we are able to provide services with the focus on Customer Care. It is our goal to provide more than satisfactory service to our clients no matter what support is needed; large or small.
Our Award-Winning products, services and support have achieved positive customer satisfaction results in studies over the years. All of our strategic partners have achieved similar results. Our commitment as a company is to provide high levels of customer care in all transactions. A very satisfied customer is the greatest goal to achieve for all of our employees!